Privacy Policy
Introduction
Welcome to Rivora (“we,” “us,” or “the Company”). Your trust matters to us, and protecting your personal information is an integral part of how we operate.
1. Information We Collect
a. Personal Information
Information you voluntarily provide, including:
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Name, email address, and phone number
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Billing and shipping address
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Payment-related details (processed securely via payment gateways)
b. Automatically Collected Information
When you interact with our website, we may collect:
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IP address, browser type, and device information
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Pages visited, time spent, and browsing behavior
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Cookies and similar tracking technologies
c. Information from Third Parties
We may receive information from trusted partners such as:
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Payment gateways for transaction verification
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Logistics partners for delivery updates
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Analytics and marketing platforms
2. How We Use Your Information
Your information helps us:
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Process orders, payments, deliveries, and returns
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Communicate order confirmations, shipping updates, and support responses
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Improve website functionality and user experience
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Share brand updates and marketing communications (with your consent)
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Comply with legal requirements and prevent fraudulent activity
3. Information Sharing
We may share your data with:
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Service providers (payment processors, delivery partners, IT vendors)
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Legal authorities when required by law
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Business partners during mergers or restructuring
We do not sell your personal information to third parties.
4. Cookies & Tracking
Cookies help us enhance your browsing experience and analyze website performance. You may manage or disable cookies through your browser settings, though some features may be affected.
5. Data Security
We use industry-standard security measures to safeguard your personal data. While we strive to protect your information, no digital platform can be entirely risk-free.
6. Your Rights
You have the right to:
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Access or update your personal data
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Request deletion (subject to legal obligations)
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Withdraw marketing consent
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Request data portability
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Lodge complaints with relevant authorities
To exercise these rights, contact us at garima@rivorabeauty.com
7. Data Retention
We retain personal data only for as long as necessary to fulfill its purpose or comply with legal requirements.
8. Children’s Privacy
Rivora’s website is intended for individuals aged 18 years and above. We do not knowingly collect data from minors.
9. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
10. Contact Us
garima@rivorabeauty.com
